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Q1. What's your best price for this watch?
A: Quotation will depend on your quantity and material Please kindly let us know your quantity when you inquired. Any question about the prices, please contact us for discussion.
Q2. What's your MOQ?
A: For stainless steel case, we require 200 pcs for each model, 100pcs per color. If you need low MOQ, please contact us, we can supply in stock watch with our logo if you don't mind
Q3.Can I get some samples before make mass order ? It's for free?
A: We support sample customization. And shipping cost depends on which area you are. But don’t worry, sample fee is refundable if we can reach an order for near future. For the delivery time, Based on the difficulty of product workmanship, it takes approximately 35-45 days.
Q4.What's the delivery time?
A: Normally, In stock watches can be shipped within 7 days. Customized watch bulk orders take 75 days.
Q5.why should I buy from you not from other suppliers?
A: We have a factorywith 30+ years of tabulation experience. The Two brands of the company (LADEON and San Yuan) are deeply collected by the majority of watch lovers. In especial with development in watch design and manufacturing, it has obtained independent intellectual property rights and more than 100 patents. The group provides a complete industrial chain of mid-to-high-end watches from design, research and development, production, assembly, sales, and after-sales service for numerous internationally renowned brands.
Q6.Can we have our own logo or design?
A: Sure, your own logo is welcomed. You can be customized on dial, case back, band, buckle or any other places. Also your own design is welcomed, we can make samples or mass production according to your provided samples or designs.
Q7.What about the warranty?
A: We have own QC department. All the goods would be 100% inspected before shipment. Any problems that you find after receiving the goods, please contact us. immediately for solutions. We provide 1 year warranty for the customize watches. If there are quality problems, we can either send spare parts to you for free or you can send back defective ones to us to further check the quality issue.
Q8: What kind of watches do you offer?
A: Basically all kinds of quartz and mechanical watches, by using Japan or Swiss original movement or domestic movement. Different kinds of material:304/316L Stainless steel watches, steel watches, titanium watches, tungsten steel watches, ceramics watches, silicone watches, alloy watches, wood watches/mineral glass, sapphire glass, dome glass / Genuine full grain leather strap, vegan leather, stainless steel link band, stainless steel mesh band, nylon strap. Please note that we don’t provide digital or smart watches.
Q9: What's your production capacity per month?
A: Our production capacity per month is 500,000pcs.
Q10: Do your watches meet Europe & American standard?
A:Yes, our watches do meet Europe & American standard. And we have ROHS, ISO9001, you can check the copy of them on our website.
Q11: Can you accept OEM/ODM customization?
A: Sure, We specialize in supporting OEM&ODM customization of watches. our professional design team will provide the best design drawing before sampling or order. When you need an artwork, just let us know.
Q12: Can you ship to my country? How long will the shipment take?
A: Sure, we ship goods worldwide by DHL / TNT/ UPS / EMS/ FedEx / Aramex, etc. It would take about 3-7 days depend on different courier you choose. The shipping cost mostly depends on the final choice for the watches models, packing and shipping method, for sure we will recommending the most economic one for you.
